Lead capture

Manage tour inquiries and leads in one dashboard

Every trip gets an inquiry form with your phone, email and WhatsApp in one place. Leads land in your dashboard as clean, trackable inquiries.

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Trip inquiries in the TripEleven dashboard

Channels: Form, email, phone, WhatsApp
Where leads land: Your dashboard
Per trip: An inquiry form on every trip
Plans: Included on every plan

In short

Trip inquiry management in TripEleven gives every trip an inquiry form and shows your phone, email and WhatsApp in one place. Each inquiry lands in your dashboard as a clean, trackable lead. It is included on every plan.

How it works

How trip inquiries works

Four steps, all from the TripEleven dashboard. No developer and no extra tools.

01
Publish a trip

Every published trip gets an inquiry form.
02
Traveler asks

A traveler submits the form or contacts you by phone, email or WhatsApp.
03
Lead is recorded

The form submission arrives in your dashboard as a trackable inquiry.
04
You respond

Reply on your own terms and move the traveler toward a booking.

Every channel

Put every way to reach you in one place

Travelers choose how they want to talk. Some fill in a form, some message on WhatsApp, some prefer to call. TripEleven shows your phone, email and WhatsApp together on the trip so none of those paths is hidden.

Showing all contact options reduces friction for travelers who are considering a high-value, multi-day trip and want to ask a question before committing.

Inquiry form on every trip Travelers ask about a specific trip from its page.
Email and WhatsApp Your contact options sit together where travelers need them.
Trackable leads Inquiries arrive in your dashboard so nothing is lost.

Clean leads

Trackable inquiries instead of a messy inbox

Inquiry form submissions land in your dashboard as structured leads. That gives your team one place to see who asked about which trip, rather than hunting through forwarded emails.

Because inquiries come from specific trip pages, you know what the traveler was interested in before you reply.

Example

Three inquiries, three channels, one dashboard

The situation

On a busy Monday, one traveler fills in the inquiry form on your Inca Trail trip, another messages your WhatsApp from the Kilimanjaro page, and a third emails about Everest Base Camp.
With TripEleven

The form inquiry lands in your dashboard tied to the Inca Trail trip, so whoever picks it up knows exactly what was asked about. WhatsApp and email stay visible on every trip page, so travelers always have the channel they prefer.

The difference

Without and with trip inquiries

Contact details scattered across the site

Phone, email and WhatsApp together on every trip
Leads buried in an email inbox

Inquiries tracked in your dashboard
Unclear which trip a message is about

Each inquiry comes from a specific trip page

Who it's for

Built for tour and trekking agencies

TripEleven is made for agencies that sell structured, multi-day trips, from small teams to large catalogs.

Agencies whose travelers usually ask questions before booking

Teams that handle most conversations on WhatsApp

Operators who want to see which trips generate the most interest

Trip inquiries FAQs

How do inquiries reach me?

Each trip has an inquiry form, and leads land in your dashboard as trackable inquiries.

Can travelers contact me on WhatsApp?

Yes. Phone, email and WhatsApp are shown together.

Do I need booking enabled to get inquiries?

No. Trip inquiries are a separate path from bookings.

Is the inquiry form on every trip?

Yes. Every trip gets an inquiry form with your phone, email and WhatsApp in one place.

Can I answer inquiries on WhatsApp?

Yes. WhatsApp is shown as a contact option, and you respond to travelers on your own terms.

What is the difference between an inquiry and a booking?

An inquiry is a question or interest from a traveler. A booking is a reservation made on the trip page. Both can happen on the same trip.

Still have a question? Talk to the team.

Works with

Every TripEleven feature works from the same structured trip.

Online booking

Travelers book straight from trip pages

Payments

Take payments with Stripe, PayPal, Razorpay and more, or by bank transfer

Trust signals

Reviews, credentials, associations